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Savar Customer FAQ's

Can I use Savar products during pregnancy and while breastfeeding?

Yes, all of our Savar natural products are safe and gentle for the whole family and suitable to use during pregnancy and while breastfeeding. 

Are Savar products suitable for sensitive skin?

Our entire Savar range is specially formulated for sensitive skin. We do however always recommend patch testing before first use.

What if my order is wrong or the product is damaged?

Great attention to detail is taken to ensure our products leave us in perfect condition, however should you experience any problems with your order please contact us direct if you have bought through our website, or contact the shop or distributor you have purchased our products from.  Also, please feel free to contact us at sales@savaronline.co.nz and we will do our best to put things right.

What do I do if I experience small breakouts?

Sometimes when you switch to a new skincare regime, it can cause a temporary 'detox' of the skin. It can take time for skin to adjust, especially if using natural skincare products for the first time. We recommend introducing one product at a time so that your skin has time to adjust. 

Can I have an allergic reaction using Savar products?

It is rare to have a reaction to our natural products however this is why we recommend patch testing before use. If you think you have had a reaction please stop using the product.

How do I store my Savar products and how long will they last?

We recommend storing upright, out of direct sunlight and at temperatures below 30 degrees. Always replace the lid or cap after use. Once opened, use within 6 months.

Do you use preservatives in your products?

All water-based skincare products must have a preservative to protect against the growth of yeasts, moulds and bacteria. Our Savar natural skincare range only uses safe, industry approved preservatives ensuring the safety of our products.

Do Savar products contain alcohol?

No, we do not use alcohol in any of our formulations. 

What payment methods do you accept?

Savaronline.com accepts VISA, Mastercard, Amex, Paypal and Latipay

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